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Why is there a grey "X" on my files and folders?
KONNEKT users may see a grey "X" on file and folder icons in Windows File Explorer.
This is not an Error or a Problem. You can still work with your files without any restrictions.
This is a visualization in Windows Files Explorer of a setting that KONNEKT folders and files have, to save bandwidth.
Background:
The setting is called "FILE_ATTRIBUTE_OFFLINE". It indicates to the operating system, that this file or folder is not available immediately. As a result, the Windows File Explorer does not generate previews for the files.
We use this setting with KONNEKT files & folders to save bandwidth between the client and SharePoint Online.
The visualization is not visible to every client.
If you want to have more details on this setting, have a look here.
Last modified 2mo ago
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