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  1. Troubleshooting

Subscribe a subset of users

Last updated 2 years ago

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It is allowed to subscribe KONNEKT for a subset of the SharePoint Online users in a tenant. Please see our for details on licensing.

However, there are some things, you should care about, to ensure proper usage:

  • Assign license key to subscribed users, only

  • Install KONNEKT on machines with subscribed users, only

Assign licenses

You must make sure, that only those users, who are subscribed to KONNEKT have a license key. To achieve this, please assign the license key on a user-basis, only:

  • Disabled the license key on the machine level on all machines.

  • Set the license key on user level for all users that are subscribed to KONNEKT.

Details on how to set license keys can be found .

Disable KONNEKT on machines

You should install KONNEKT on machines with subscribed users, only.

In case of multi-user systems like VDI, there may be machines, where both types of users (subscribed/non-subscribed) are working. In those cases, you should prevent, that KONNEKT is generating an account for non-subscribed users. You can do this by disabling the Account Setup Wizard for the non-subscribed users. You can find details on this .

Once you have installed KONNEKT on a machine, you must disable the Account Setup Wizard prior the first login of the user(s) to be effective.

licensing guide
here
here