> For the complete documentation index, see [llms.txt](https://docs.konnekt.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.konnekt.io/troubleshooting/add-share-key-not-found.md).

# Add Share: "Key not found"

### Problem

When you try to add a SharePoint library manually (see [Additional document libraries](/configuration/mappings/add-a-document-library.md#add-additional-document-libraries)), you get the the error message "Failed to open site: Key not found".

![Error-Message: "Failed to open site: Key not found"](/files/4UZnAkIknTQjexmoKw9H)

Customers with this issue may also also experience this: [All libraries are empty](/troubleshooting/causes-of-missing-content/empty-libraries/libraries-are-empty.md)

### Background

Microsoft (temporarily) changed the content of the response of the query for the library discovery for some tenants. Therefore KONNEKT will not map those affected libraries.

### Solution

We implemented a workaround for that behavior starting with KONNEKT V2.0.0. Please see here, how to get the update: [Software updates](/installation/software-updates.md).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.konnekt.io/troubleshooting/add-share-key-not-found.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.