Add Share: "Key not found"

Problem
When you try to add a SharePoint library manually (see Add additional document libraries), you get the the error message "Failed to open site: Key not found".
Error-Message: "Failed to open site: Key not found"
Customers with this issue may also also experience this: Libraries are empty​
Background
Microsoft (temporarily) changed the content of the response of the query for the library discovery for some tenants. Therefore KONNEKT will not map those affected libraries.
Solution
We implemented a workaround for that behavior starting with KONNNEKT V2.0.0. Please see here, how to get the update: Software updates.
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Troubleshooting

Clicking a share does nothing

Last modified 1yr ago