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Advanced Configuration
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Add Share: "Key not found"
Clicking a share does nothing
Debug log preparation
Error message about missing token
How to deal with error(s)
Libraries are empty
Manual uninstallation
Opening MS Office documents display a warning message
Sites missing or folders empty
Some sites or libraries do not appear in KONNEKT
Why is there a grey "X" on my files and folders?
What is the maximum path and file name length?
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Opening MS Office documents display a warning message
You might see this error message when KONNEKT
Office Co-Authoring
is enabled.
Background:
The issue behind this warning is the restrictions of Microsoft site zones.
Solution 1:
To prevent this warning, you need to add the server shown in the error message to the
Trusted Sites
Zone
in the Internet Explorer setting.
Solution 2:
Open either Word, Excel or PowerPoint on the desktop
Select
File
Select
Options
Select
Trust Center
Select
Trust Center Settings
Select
Trusted Locations
Select
Add New Location...
Add the shown domain of your practice's OneDrive
Checkmark "
Sub folders of this location are also trusted
"
Click
OK
to save.
Solution 3:
You can disable the Co-Authoring in
KONNEKT:
if it is enabled by right clicking on the
KONNEKT
tray icon
Then click
Preferences
Disable the check box for
Office Co-Authoring
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11mo ago
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