Opening MS Office documents display a warning message

You might see this error message when KONNEKT Office Co-Authoring is enabled.

Background

The issue behind this warning is the restrictions of Microsoft site zones.

Solution 1

To prevent this warning, you need to add the server shown in the error message to the Trusted Sites Zone in the Internet Explorer setting.

Solution 2

• Open either Word, Excel or PowerPoint on the desktop

• Select File

• Select Options

• Select Trust Center

• Select Trust Center Settings

• Select Trusted Locations

• Select Add New Location...

• Add the shown domain of your practice's OneDrive

• Checkmark "Sub folders of this location are also trusted"

• Click OK to save.

Solution 3

You can disable the Co-Authoring in KONNEKT:

• if it is enabled by right clicking on the KONNEKT tray icon

• Then click Preferences

• Disable the check box for Office Co-Authoring