Opening MS Office Documents displays a warning message

You might see this error message when KONNEKT Office Co-Authoring is enabled.

Background:

The issue behind this warning is the restrictions of Microsoft site zones.

Solution 1:

To prevent this warning, you need to add the server shown in the error message to the Trusted Sites Zone in the Internet Explorer setting.

Solution 2:

  • Open either Word, Excel or PowerPoint on the desktop

  • Select File

  • Select Options

  • Select Trust Center

  • Select Trust Center Settings

  • Select Trusted Locations

  • Select Add New Location...

  • Add the shown domain of your practice's OneDrive

  • Checkmark "Sub folders of this location are also trusted"

  • Click OK to save.

Solution 3:

You can disable the Co-Authoring in KONNEKT:

  • if it is enabled by right clicking on the KONNEKT tray icon

  • Then click Preferences

  • Disable the check box for Office Co-Authoring