Empty document libraries for managed mappings

Situation

Currently, some customers are experiencing issues where Document Libraries don't show any content for volumes that were mapped by managed mappings. Permissions for these users didn't change and are displayed properly via the Edge browser.

KONNEKT uses the GraphAPI to get these data from SharePoint Online. The query responsible for this can be located in the KONNEKT logs preceding this line:

[RESTkitClient] Http request (OneDriveClient::GetItemByPath) GET:

The structure is similar to this:

https://graph.microsoft.com/v1.0/sites/TenantName.sharepoint.com:/sites/SiteName:/drive/root?$select=name

Issue in the Microsoft SharePoint Github repo.

Solution

Please upgrade to KONNEKT 2.11.2 or later.

We added a mitigation in KONNEKT 2.11.2 that does not use the affected Graph API calls.

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