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Manual uninstallation

To uninstall KONNEKT from your system, we recommend to use the uninstaller that is part of KONNNEKT and can be activated via the add remove software dialog of Windows.
However, if you can not leverage the uninstaller or there are settings left on your system after running the uninstaller, you may use the information given on this site, to remove KONNEKT from your system.
This procedure is for IT pros, only. It is not supported by our service team.

Remove Installer

  • Open Regedit and go to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
  • Check the GUID-named subkeys for the one that belongs to KONNEKT
    • Check the DisplayName for 'Konnekt'
    • Check the Publisher for 'glueckkanja-gab AG'
  • Delete the whole key

Remove Driver

  • Run net stop konnekt
  • Delete c:\windows\system32\drivers\konnektrx.sys
  • Delete C:\Windows\System32\konnektnp.dll

Remove the shell extensions

  • Run regsvr32 /unregister "C:\Program Files\Konnekt\shellext.dll
  • Remove the following Windows Registry keys for every user on the machine:
    HKCU\SOFTWARE\Classes\Access.Application.16
    HKCU\SOFTWARE\Classes\Excel.Sheet.12
    HKCU\SOFTWARE\Classes\Excel.Sheet.8
    HKCU\SOFTWARE\Classes\Excel.SheetMacroEnabled.12
    HKCU\SOFTWARE\Classes\PowerPoint.Show.12
    HKCU\SOFTWARE\Classes\PowerPoint.Show.8
    HKCU\SOFTWARE\Classes\PowerPoint.ShowMacroEnabled.12
    HKCU\SOFTWARE\Classes\Word.Document.12
    HKCU\SOFTWARE\Classes\Word.Document.8
    HKCU\SOFTWARE\Classes\Word.DocumentMacroEnabled.12

Clean the registry

Remove the following Windows Registry keys on the machine:
HKLM\SYSTEM\CurrentControlSet\Services\konnekt
HKLM\SOFTWARE\GlueckKanja\Konnekt
HKLM\SOFTWARE\Policies\GlueckKanja\Konnekt
Remove the following Windows Registry keys for every user on the machine:
HKCU\SOFTWARE\GlueckKanja\Konnekt
HKCU\SOFTWARE\Policies\GlueckKanja\Konnekt

Clean Folders

  • Delete the "Konnekt" folder under %localappdata%
  • Delete C:\Program Files\Konnekt

Restart

Some of the changes (like driver or the shell extensions) may need
  • a reboot or
  • log-off & log-on or
  • restart the explorer with this procedure:
    • Navigate to Task Manager
    • Search for Explorer
    • Right-click on it
    • Click Restart.
If you are unsure, please reboot.
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