Debug log preparation
Our support team may ask you to provide debug logs to analyze issues. To do so, please follow these steps:
Right-Click on the KONNEKT Tray Icon and choose "Preferences"

Set Log-Level to "Debug":


The easiest way to start KONNEKT is to just open Windows Explorer and Click on KONNEKT

Try to reproduce whatever the problem is. Give it some time.
KONNEKT-debug-20220330.zip
835B
Binary
You'll find the collected files in:
%UserProfile%\KONNEKT

Please select all files, zip them and send the zip file to our support.
Last modified 9mo ago