Failed to obtain access token to your OneDrive account

Can appear in KONNEKT 2.9.0 and higher.


When trying to log in to KONNEKT, the error message "Failed to obtain an access token to your OneDrive account" appears.


If you see this error, please check the Sign-in logs in Azure/EntraID to see if there are any failed sign- ins.

Take a look at the active and interactive Sign-ins.

Check the "Device info" under Activity Details: Sign-ins


This issue can be solved by changing the browser engine to authenticate the user.

Last updated