> For the complete documentation index, see [llms.txt](https://docs.konnekt.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.konnekt.io/troubleshooting/access-token-issues/failed-to-obtain-access-token-to-your-onedrive-account.md).
# Failed to obtain access token to your OneDrive account
{% hint style="info" %}
Can appear in KONNEKT 2.9.0 and higher.
{% endhint %}
### Problem
When trying to log in to KONNEKT, the error message "Failed to obtain an access token to your OneDrive account" appears.
### Cause
If you see this error, please check the sign-in logs in Microsoft Entra ID to see if there are any failed sign-ins.
Take a look at the active and interactive Sign-ins.
Check the "Device info" under Activity Details: Sign-ins
### Solution
This issue can be solved by changing the [browser engine](/configuration/system-settings/authentication-browser-engine.md) to authenticate the user.
---
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