Failed to obtain access token


When you are trying to log in to KONNEKT you get the error message "Failed to obtain access token".


KONNEKT does not support having "Excluded Apps" in a MFA-requiring Microsoft Entra (Azure AD) Conditional Access policy in combination with a non-SSO Windows session.


Our recommended workaround is to enable the Windows machine for holding a Primary Refresh Token (PRT) e.g. by Entra Join (AAD Join) or Register. Please see here for details.

Other alternatives are (not really recommended):



Not available, yet. We are working to support this scenario in a future release of KONNEKT.

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