> For the complete documentation index, see [llms.txt](https://docs.konnekt.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.konnekt.io/troubleshooting/clicking-a-share-does-nothing.md).

# Clicking a share does nothing

This is most likely caused by the missing registration of the **KONNEKT** network provider. Please verify of you can open **OneDrive.** If you cannot open the folder add the following registry entry to your system:

```
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order
"ProviderOrder"="konnekt,RDPNP,LanmanWorkstation,webclient"
```

You may also want to have a look at this: [All libraries are empty](/troubleshooting/causes-of-missing-content/empty-libraries/libraries-are-empty.md)


---

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