Troubleshooting

here you can find some warning or error messeges and the reason and solution for each one.

Add Share: "Key not found"Clicking a share does nothingDebug log preparationError message about missing tokenSubscribe a subset of usersHow to deal with error(s)All libraries are emptyManual uninstallationOpening MS Office documents display a warning messageSites missing or folders emptySome sites or libraries do not appear in KONNEKTWhy is there a grey "X" or "brown suitcase" on my files and folders?What is the maximum path and file name length?