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Libraries are empty
Some or all libraries in KONNEKT and mapped drives are empty.
KONNEKT client log shows the following messages:
[Sharepoint] Failed to determine drives of site ... Key not found. Use default drive instead.
Microsoft (temporarily) changed the content of the response of the query for the library discovery for some tenants. Therefore KONNEKT will not map those affected libraries.
After installing the new version of KONNEKT, please
- Reboot the machine,
- Start Windows Explorer and click on KONNEKT node,
- Wait 5-10 minutes.
After this procedure, the libraries should work.