> For the complete documentation index, see [llms.txt](https://docs.konnekt.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.konnekt.io/pt/troubleshooting/causes-of-missing-content/site-collections-are-not-displayed-for-some-users.md).

# As coleções de sites não são apresentadas para alguns utilizadores

## Situação

Atualmente, alguns clientes estão a ter problemas em que utilizadores específicos não conseguem ver quaisquer Coleções de Sites dentro do KONNEKT.

O KONNEKT usa a RestAPI ligada ao SharePoint Online para identificar as Coleções de Sites a que um utilizador pode aceder. A consulta responsável por isso pode ser localizada nos registos do KONNEKT antes desta linha:

```
A consulta do SharePoint devolveu os seguintes sites 
```

A estrutura é semelhante a esta:

```
https://<TenantName>.sharepoint.com/_api/search/query?QueryText=%27%28webtemplate%3ASTS%20OR%20webtemplate%3AGROUP%20OR%20webtemplate%3ASITEPAGEPUBLISHING%29%20AND%20%28contentclass%3DSTS_Site%20OR%20contentclass%3DSTS_Web%29%20AND%20path%3Ahttps%3A%2F%2F%27&SelectProperties=%27SiteId%2CSiteLogo%2CPath%2CTitle%2CDescription%27&Properties=%27EnableMultiGeoSearch%3Atrue%2C%20EnableDynamicGroups%3Atrue%27&ClientType=%27KONNEKT%27&StartRow=0&RowLimit=500&BypassResultTypes=true&EnableQueryRules=false&ProcessBestBets=false&ProcessPersonalFavorites=false&TrimDuplicates=false
```

Quando se usa o Edge, o XML deve apresentar todas as Coleções de Sites a que um utilizador pode aceder. No final, será fornecido o "InternalRequestId", que pode ajudar a Microsoft a identificar a causa raiz do problema.

## **Solução temporária para adicionar partilhas**

\- ​Manualmente

\- Clique com o botão direito em Contas / Adicionar Partilha

![](https://eucattachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MDA2MTY3MTUzLCJkb21haW4iOiJjNGE4LmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjozNDEwODY3fQ.EwKt8cWoK0Xa0306p3SGU4SYjphP1T-lB3LReg8fZG0)

\
\- ou use "[Managed Mappings](/pt/configuration/mappings/managed-mappings.md)"\
\
\
Por favor, ajude a aumentar a consciencialização abrindo um caso na Microsoft para o Tenant M365 afetado.

```
"A seguinte consulta RestAPI devolve coleções de sites para alguns utilizadores e nenhuma coleção de sites para outros. Nada foi alterado nas autorizações correspondentes. Este é o pedido correspondente:"
```

## Problema no GitHub

{% @github-files/github-code-block url="<https://github.com/SharePoint/sp-dev-docs/issues/10256>" %}

## Problema resolvido

<https://admin.microsoft.com/#/servicehealth/history/:/alerts/SP1072852>


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