> For the complete documentation index, see [llms.txt](https://docs.konnekt.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.konnekt.io/fr/troubleshooting/action-risquee-bloquee.md).

# Action risquée bloquée

## Situation

L’utilisation des règles Attack Surface Reduction (ASR) peut amener Windows à bloquer KONNEKT lorsqu’il exécute certaines de ses actions principales.

{% embed url="<https://learn.microsoft.com/en-us/defender-endpoint/attack-surface-reduction-rules-reference>" %}

## Problème

Sans exclusion, KONNEKT plante lorsqu’on essaie d’ouvrir ou de prévisualiser un fichier Office, par exemple Word, Excel ou PowerPoint.

Dans ce cas, vérifiez les entrées sous Sécurité Windows / Historique de protection :

<figure><img src="/files/76912912292dbbc21393162ffdd0bbaa1c121f6e" alt=""><figcaption></figcaption></figure>

## Solution

Exclure KONNEKT de la règle ASR « Office Child Process » :

"C:\Program Files\Konnekt\Konnekt.exe"

"C:\Program Files\Konnekt\KonnektStarter.exe"

{% embed url="<https://learn.microsoft.com/en-us/defender-endpoint/attack-surface-reduction-rules-reference#block-all-office-applications-from-creating-child-processes>" %}


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