> For the complete documentation index, see [llms.txt](https://docs.konnekt.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.konnekt.io/es/troubleshooting/office-shows-outdated-versions.md).

# Office muestra versiones desactualizadas

## Situación

Al usar Microsoft Office con KONNEKT en varias plataformas, es posible que la versión más reciente no aparezca en aplicaciones como Word.

También puede mostrarse un mensaje: "Actualización recomendada: hay una versión más reciente de este archivo disponible en el servidor".

## Problema

En ocasiones, Word, Excel y PowerPoint pueden mostrar una versión en caché del archivo en lugar de la versión más reciente de SharePoint Online (SPO).

## Solución

Hay dos métodos para resolver estos problemas:

1. Borre manualmente la caché de Office en `%localappdata%\Microsoft\Office\16.0\OfficeFileCache`.
2. Habilite "Eliminar archivos de la caché de documentos de Office cuando se cierren" en una aplicación de Office por usuario.

<figure><img src="https://604199422-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M8zLVuKYctMIUr68_fs%2Fuploads%2FW5eer1S0svqtHvNDGX7m%2Fimage.png?alt=media&amp;token=0e5d571e-6e40-4f78-b70e-a9cb8a86953e" alt="Excel Options \ Save \ Cache Settings"><figcaption></figcaption></figure>


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