> For the complete documentation index, see [llms.txt](https://docs.konnekt.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.konnekt.io/es/troubleshooting/causas-de-contenido-faltante/bibliotecas-vacias/bibliotecas-predeterminadas-vacias-error-404.md).

# Bibliotecas predeterminadas vacías - error 404

## Problema

Todas las bibliotecas de documentos en KONNEKT y las unidades mapeadas están vacías.

## Antecedentes

Hay fallos en ciertos centros de datos que alojan SharePoint Online en el sitio de Microsoft. KONNEKT usa la GraphAPI de Microsoft para acceder a toda la información relacionada con las bibliotecas de documentos y su contenido.

Especialmente la solicitud para obtener la biblioteca de documentos predeterminada de una colección de sitios ([Obtener unidad](https://learn.microsoft.com/en-us/graph/api/drive-get)). Los registros de KONNEKT deberían contener entradas si fallan las operaciones de la biblioteca predeterminada: 

```
[2025-05-07 11:31:28.957] [30304] [error] [RESTkitClient] Http request (OneDriveClient::GetDefaultDrive) GET: https://graph.microsoft.com/v1.0/sites/<TenantName>.sharepoint.com,8fd7d761-4f99-4fdc-a0aa-de6b685e5306,56d1fa73-2339-4329-9df3-61100d751650/drive - 404
    error: Elemento no encontrado: El recurso no se pudo encontrar.(404)
   "{"error":{"code":"itemNotFound","message":"El recurso no se pudo encontrar.","innerError":{"date":"2025-05-07T09:31:28","request-id":"17a44641-4204-4811-b176-58a379125b5d","client-request-id":"17a44641-4204-4811-b176-58a379125b5d"}}}"
    Cabecera de la respuesta:
Cache-Control: no-store, no-cache
client-request-id: 17a44641-4204-4811-b176-58a379125b5d
Content-Type: application/json
Date: Wed, 07 May 2025 09:31:27 GMT
request-id: 17a44641-4204-4811-b176-58a379125b5d
Strict-Transport-Security: max-age=31536000
Transfer-Encoding: chunked
x-ms-ags-diagnostic: {"ServerInfo":{"DataCenter":"France Central","Slice":"E","Ring":"5","ScaleUnit":"004","RoleInstance":"PA2PEPF00011C65"}}
    Respuesta:
{"error":{"code":"itemNotFound","message":"El recurso no se pudo encontrar.","innerError":{"date":"2025-05-07T09:31:28","request-id":"17a44641-4204-4811-b176-58a379125b5d","client-request-id":"17a44641-4204-4811-b176-58a379125b5d"}}}
```

o

```
[2025-05-09 08:43:36.353] [23796] [error] [RESTkitClient] Http request (OneDriveClient::GetDefaultDrive) GET: https://graph.microsoft.com/v1.0/sites/<TenantName>.sharepoint.com,8fd7d761-4f99-4fdc-a0aa-de6b685e5306,56d1fa73-2339-4329-9df3-61100d751650/drive - 404
    error: Elemento no encontrado: El recurso no se pudo encontrar.(404)
   "{"error":{"code":"itemNotFound","message":"El recurso no se pudo encontrar.","innerError":{"date":"2025-05-09T06:43:36","request-id":"17a44641-4204-4811-b176-58a379125b5d","client-request-id":"17a44641-4204-4811-b176-58a379125b5d"}}}"
```

Para investigar, usa GraphExplorer para comprobar la solicitud get de esta biblioteca de documentos:

<https://developer.microsoft.com/en-us/graph/graph-explorer>

## Soluciones alternativas

1\) Habilita la configuración "[Añadir todas las bibliotecas de documentos de SharePoint](https://docs.konnekt.io/configuration/mappings/auto-mapping#map-all-document-libraries)".

Si está habilitada, KONNEKT usará la solicitud [List drives](https://learn.microsoft.com/en-us/graph/api/drive-list?view=graph-rest-1.0\&tabs=http) para recuperar todas las bibliotecas de documentos de las colecciones de sitios.

{% hint style="info" %}
Ten en cuenta que habilitar esta configuración hará que se rompan los enlaces de archivos existentes.
{% endhint %}

2\) Usa "[Managed Mappings](/es/configuration/mappings/managed-mappings.md)" para asignar las bibliotecas de documentos importantes y deshabilitar la configuración "[Detección automática de sitios de SharePoint](https://docs.konnekt.io/configuration/mappings/auto-mapping#map-all-document-libraries)".

## incidencia de GitHub

<https://github.com/SharePoint/sp-dev-docs/issues/10241>


---

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