> For the complete documentation index, see [llms.txt](https://docs.konnekt.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.konnekt.io/de/troubleshooting/riskante-aktion-blockiert.md).

# Riskante Aktion blockiert

## Situation

Die Arbeit mit Regeln zur Reduzierung der Angriffsfläche (ASR) kann dazu führen, dass Windows KONNEKT daran hindert, einige seiner Hauptaktionen auszuführen.

{% embed url="<https://learn.microsoft.com/en-us/defender-endpoint/attack-surface-reduction-rules-reference>" %}

## Problem

Ohne Ausnahme stürzt KONNEKT ab, wenn versucht wird, eine Office-Datei zu öffnen oder in der Vorschau anzuzeigen, z. B. Word, Excel oder PowerPoint.

Prüfen Sie in diesem Fall die Einträge unter Windows-Sicherheit / Schutzverlauf:

<figure><img src="/files/001ff4bfa946ace31ef3c764e44fe45e866eaf91" alt=""><figcaption></figcaption></figure>

## Lösung

KONNEKT von der ASR-Regel "Office Child Process" ausschließen:

"C:\Program Files\Konnekt\Konnekt.exe"

"C:\Program Files\Konnekt\KonnektStarter.exe"

{% embed url="<https://learn.microsoft.com/en-us/defender-endpoint/attack-surface-reduction-rules-reference#block-all-office-applications-from-creating-child-processes>" %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.konnekt.io/de/troubleshooting/riskante-aktion-blockiert.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.