> For the complete documentation index, see [llms.txt](https://docs.konnekt.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.konnekt.io/de/troubleshooting/access-token-issues/failed-to-obtain-access-token-to-your-onedrive-account.md).

# Für Ihr OneDrive-Konto konnte kein Zugriffstoken abgerufen werden

{% hint style="info" %}
Kann in KONNEKT 2.9.0 und höher auftreten.
{% endhint %}

### Problem

Beim Versuch, sich bei KONNEKT anzumelden, erscheint die Fehlermeldung „Fehler beim Abrufen eines Zugriffstokens für Ihr OneDrive-Konto“.

<figure><img src="/files/22287a60f6396e3c4a0cb8a056b97814d5f0f866" alt=""><figcaption></figcaption></figure>

### Ursache

Wenn dieser Fehler auftritt, überprüfen Sie bitte die Anmeldeprotokolle in Azure/EntraID, um zu sehen, ob fehlgeschlagene Anmeldungen vorhanden sind.

Werfen Sie einen Blick auf die aktiven und interaktiven Anmeldungen.

<figure><img src="/files/baa23df235430e64044b04fa49a74056d1648b2b" alt=""><figcaption></figcaption></figure>

Überprüfen Sie die „Geräteinformationen“ unter Aktivitätsdetails: Anmeldungen

<figure><img src="/files/afe2235b5e43684bd3aee04b8e51e6199ebe1585" alt=""><figcaption></figcaption></figure>

### Lösung

Dieses Problem kann behoben werden, indem Sie die [Browser-Engine](/de/configuration/system-settings/authentication-browser-engine.md) zur Authentifizierung des Benutzers ändern.


---

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